UK Delivery 

Method	Cost	Carrier	Transit time
Standard	£3.50, Free - over £40	Royal Mail	2-5 days, Tracked
Tracked	£6.50, Free - over £100	DPD	1-3 days, Tracked
Next-Working-Day	£9.95	DPD	Orders placed before 2pm, Delivered Monday - Friday, Tracked
Saturday	£15.00	DPD	Orders placed before 2pm, Saturday delivery, Tracked

 *Most deliveries will be made within the usual time frame, but some areas and services may experience delays.

 

European Deliveries

Currently, there are some delays with sending parcels to EU countries from the UK. This is due to the UK leaving the European Union. We will keep you updated with any notifications as they happen.

Please note that a tracking number is not provided for EU Standard deliveries. 

CUSTOMS CHARGES: All commercial goods arriving from the UK are subject to VAT, Import Duty and a handling fee in the country receiving the goods.

Method	Cost	Carrier	Transit time
Standard	From £5.50	Royal Mail	3-7 days, up to 21*, Not Tracked (Offered for orders less than £50 only)
Economy	From £5.50	Royal Mail	3-7 days, up to 21*, Not Tracked (Offered for orders less than £50 only)
Tracked	From £15.95	UPS	3-5 days, up to 8*, Tracked

*Most deliveries will be made within the usual time-frame, but some areas and services may experience delays.

 

Rest of the World

 

Method	Cost	Carrier	Transit time
Standard	From £4.00	Royal Mail	8-15 days, up to 30*, Not Tracked (Offered for orders less than £50 only)
USA tracked	From £15.00	UPS	2-3 days, up to 7*, Tracked
ROW Tracked	From £18.95	UPS	1-5 days, up to 5*, Tracked

 

 

 *Most deliveries will be made within the usual time frame, but some areas and services may experience delays.

*Please note estimated transit time is based on business days and does not include weekends or holidays. 

Update on Shipping to Canada

Shipping to Canada is facing some disruption due to the ongoing Canada Postal Strike. Standard Shipping has been temporarily suspended as a result. (Dated 8th October, 2025). 

Update on Shipping to US Customers 

Due to recent regulatory changes introduced by the U.S. FDA (effective from 1 September 2025), all tea and food-related shipments to the U.S regardless of value are now require detailed FDA clearance.

As we work to align with these new requirements, we’ve temporarily paused shipping to the United States. We sincerely apologise for any inconvenience and appreciate your patience. We’re actively working on a compliant solution and hope to resume service to the US. soon. 

(Dated 1st September, 2025). 

International Buyers (Including EU) – Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be before buying. We cannot calculate these charges on your behalf prior to shipping.

These charges are the buyer's responsibility and are non-reimbursable.

Please note that refusal to pay import duties, taxes and charges may result in your order being returned to us or lost in customs. In the event the order is returned to us we will issue a partial refund for the cost of the items in the order. Shipping costs will not be refunded. In the event that the order is lost in customs due to refusal to pay any import duties, taxes and charges, you may not receive a refund.

 

If you have any questions, please contact us via sales@theteamakers.co.uk | 01322284923

*We aim to dispatch all orders within 1-2 days of receiving your request. However, this can vary during peak times and other conditions outside of our control. Therefore, the below estimates of shipping times have been provided by our couriers.