Delivery Information

 

 

Shipping Method Cost £ Transit Time Courier
UK Options      
UK Standard

£2.50 up to £25. Free Delivery for Orders over £25

1-3 days Royal Mail / DPD
UK Tracked £4.95 Flat rate 1-2 days DPD
UK Next Day £8.95 Flat rate 1 day DPD
UK Saturday £12.95 Flat Rate Weekend Delivery DPD
EU Options      
EU Standard

From £3.50. Free delivery for orders over £60*

3-7 days** Royal Mail / DPD
EU Tracked From £9.95  3-5 Days DPD
EU Expedited From £13.95 1-3 days DHL
Rest of the World Options      
USA & Rest of the world standard From £4.00 5-15 Days** Royal Mail
USA Tracked From £15.00 2-3 days DHL
Rest of the world Tracked From £18.95 1-5 Days DHL

*Selected countries

** Please note during  busy time of the year (November to January) allow extra time for EU and Rest of the world standard orders. 

 

Please see below for more information.

 

Christmas Delivery Information


Last Order Dates for Pre-Christmas Delivery

 

UK Mainland Only

Standard Delivery 
All orders placed by midnight Wednesday 18th December 2019.

Next Day Delivery 
All orders placed by midnight Sunday 22nd December 2019.

 

EU Only

Standard Delivery

All orders placed by midnight Monday 2nd December 2019.

EU Tracked Delivery

All orders placed by midnight Sunday 15th December 2019.

 

We are closed during Christmas Week
Last working day before Christmas – Monday 23rd December

Re-opening after Christmas - Thursday 2nd January
If you place an order with us during this time, there will be a delay in processing your order.

 

UK Options

 

UK Standard - 1- 3 days (England, Scotland, Wales and Northern Ireland)

  • £2.50 for all orders less than £25.
  • Any orders above £25 will be delivered FREE via Royal Mail 24 service.
  • UK standard orders are delivered in 1-3 working days, including Saturday.
  • All UK orders above £75 will be sent via a UK Tracked service. 

Please note tracking number provided for this order is delivery confirmation purpose only. This will not be updated until the order is delivered. 

 

UK Tracked - 1- 2 days (England, Scotland, Wales and Northern Ireland)

  • £4.95 for all orders via DPD.
  • This will be delivered via Monday-Friday excluding Bank Holidays.
  • UK Tracked orders are not delivered during weekends.

 

UK next Day - 1 day (England, Scotland, Wales and Northern Ireland excluding Scottish Highlands and Islands)

  • £8.95 - All orders placed before 2pm will be delivered via DPD next working day delivery service.
  • All orders placed after 2 pm will be dispatched next working day. Delivery Monday to Friday excluding Bank Holidays.
  • UK Next Day orders are delivered only on working days. If you need a weekend delivery please select UK Saturday/UK Sunday delivery option.

Eligible Partial Post Codes  : AB10,AB56, AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, KY, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PL, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TQ, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO

 

UK Saturday & Sunday (England, Scotland, Wales and Northern Ireland excluding Scottish Highlands and Islands) 

  • £12.95 - All orders placed before Friday 2pm will be eligible for Saturday or Sunday delivery via DPD.

 

EU Options
 

EU Standard (most orders within 3-7 days)

  • EU Standard deliveries starting from £3.50. Deliveries sent using Royal Mail International Packets Service.
  • This service does not provide a tracking number.
  • Our delivery partners and delivery time may vary depending on the country. For any other question please email us.
  • During  busy time of the year (November to January) allow extra time for EU and Rest of the world standard orders. 

 

FREE Standard delivery for orders over £60 (~EUR65) for below EU countries 

Austria 

Denmark 

Hungary

Jersey

Poland

 

 
Belgium 

France 

Ireland

Luxembourg 

 

 

 
Czech Republic 

Germany 

Italy 

Netherlands 

 

 

 

 

EU Tracked (3-5 days)

  • EU Tracked deliveries for £9.95 up to 25kg for selected countries. Please use Europe Tracked service if you need a Tracking number. This will be sent via DPD. 
  • Our delivery partners and delivery time may vary depending on the country. For any other question please email us.

 

EU Zone comprises the following countries:

Austria (EU)

France (EU)

Malta (EU)

 

Belgium (EU)

Germany (EU)

Netherlands (EU)

 

Bulgaria (EU)

Greece (EU)

Poland (EU)

 

Croatia

Hungary (EU)

Portugal (EU)

 

Cyprus (EU)

Ireland (EU)

Romania (EU)

 

Czech Republic (EU)

Italy (EU)

Slovakia (EU)

 

Denmark (EU)

Latvia (EU)

Slovenia (EU)

 

Estonia (EU)

Lithuania (EU)

Spain (EU)

 

Finland (EU)

Luxembourg (EU)

Sweden (EU)

 

 

EU Expedited (1-2 days)

  • Postage starting from £13.95 for below countries.  EU Expedited deliveries are sent using DHL Express. This will be delivered in 1-2 working days. 

Austria (EU)

France (EU)

Italy (EU)

Netherlands (EU)

Belgium (EU)

Germany (EU)

Jersey

Portugal (EU)

Denmark (EU)

Guernsey

Luxembourg (EU)

Spain (EU)

Finland (EU)

Ireland (EU)

Monaco

Sweden (EU)

 

Rest Of The World Options

 

USA

  • Standard delivery via Royal Mail International from £4.00. Transit time 5-15 days.
  • Tracked deliveries via DHL from £15.00. Transit time 2-3 days.

 

Rest of the World Standard (most orders within 5-15 days)

  • RoW Standard from £4.00 via Royal Mail International Packets Service. This service does not provide a tracking number.
  • Covers all countries, not defined as being in UK or EU.
  • Our delivery partners and delivery time may vary depending on the country. For any other question please email us.
  • During  busy time of the year (November to January) allow extra time for EU and Rest of the world standard orders. 

 

Rest of the World (RoW) Tracked (2- 7 days)

  • RoW Tracked deliveries are from £18.95 via DHL Express.
  • Given no delays at the customs, DHL will deliver these deliveries in 1-5 days depending on the country.
  • If you like country specific delivery options please contact us. 



Please select the relevant postage zone to find the correct postage cost.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.

FREE UK STANDARD DELIVERY OVER £25
The Tea Makers of London