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Our Commitment to Quality

We have strong procedures in place to ensure the quality of our products at all steps of our processes. From sourcing to storing and packing teas, through to dispatching orders, we operate to very high standards to exceed food safety and hygiene regulations.

SALSA (Safe And Local Supplier Approval) is a certification scheme that is granted to food businesses that can demonstrate they operate in a legal and safe way, while being committed to continuous improvements. SALSA audits are thorough and comprehensive, covering the entire Quality Management System, including sourcing, staff training, production, product specifications and packaging. We are very proud to be SALSA-certified, and we will carry on improving and consolidating our systems to the highest possible standards.